Make the wait pleasant
Customize your Queue
Enhance your callers’ wait time with background music of your choice and a customised message while they’re waiting in line.
Choose the wait time
You choose who answers. Choose how long to hold a call in the queue before directing it to Voice Mail or to an available operator.
Choose who answers
The call is rotated to one free user at a time until an operator becomes available.
Get them to leave a message
Get them to leave a message. The callers in your queue have the option of leaving a Voice Mail message by pressing #, thereby avoiding the frustration of waiting.