Queue

Call Queue

Enhance your customers’ call queuing experience with customised messages and hold music

Queue

feature info image

Make the wait pleasant

Customize your Queue

Enhance your callers’ wait time with background music of your choice and a customised message while they’re waiting in line.

Choose the wait time

You choose who answers. Choose how long to hold a call in the queue before directing it to Voice Mail or to an available operator.

Choose who answers

The call is rotated to one free user at a time until an operator becomes available.

Get them to leave a message

Get them to leave a message. The callers in your queue have the option of leaving a Voice Mail message by pressing #, thereby avoiding the frustration of waiting.