Integration with Zendesk
Voxloud lets you connect your business telephony to Zendesk Sell with just one click, centralising the data in a single interface and using the Zendesk data to help provide a context to your interactions with customers.
This integration allows you to increase business productivity with the following features:
- Automatic call log in Zendesk Sell for each call made, lost, received or left on voicemail
- Automatic customer identification for incoming calls based on the Zendesk Sell contacts list
- Access to the Zendesk Sell contacts list from the PC app
What you will see in Zendesk Sell
- In contact details, you will be able to see all the calls made, missed, received or the voicemail messages related to the contact.
- From the contact details you can easily access the call recording with a click
- Integration of contacts related to contact in Voxloud
To enable the integration, you just need to connect Zendesk Sell to Voxloud through Zapier or Make: click on “Documentation” to read the step by step guide and start now to use this integration!
Need help activating the integration?
Click on “Documentation” to access a step-by-step guide to activating the integration in just a few simple clicks.
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