Integration with Zoho Desk
Voxloud lets you connect your business telephony to Zoho Desk with just one click, centralising the data in a single interface and using the Zoho Desk data to help provide a context to your interactions with customers.
This integration allows you to increase business productivity with the following features:
- Automatic call log in Zoho Desk for each call made, lost, received or left on voicemail
- Automatic customer identification for incoming calls based on the Zoho Desk contacts list
- Access to the Zoho Desk contacts list from the PC app
To activate the integration, simply connect Zoho Desk to Voxloud by clicking on the activation button at the top right.
What you will see in Zoho Desk
- In the contact details, you can see all made, missed and received calls and the voicemail messages related to the contact.
- You can access the call recording from the contact details with just one click
- Integration of Zoho Desk contacts into Voxloud
To activate the integration, simply connect Zoho Desk to Voxloud by activating the integration with one button.
Need help activating the integration?
Click on “Documentation” to access a step-by-step guide to activating the integration in just a few simple clicks.