Integration with Zoho CRM

Voxloud lets you connect your business telephony to Zoho CRM with just one click, centralising the data in a single interface and using the Zoho CRM data to help provide a context to your interactions with customers.

This integration allows you to increase business productivity with the following features:

  • Automatic call log in Zoho CRM for each call made, lost, received or left on voicemail
  • Automatic customer identification for incoming calls based on the Zoho CRM contacts list
  • Access to the Zoho CRM contacts list from the PC app

To activate the integration, simply connect Zoho CRM to Voxloud by clicking on the activation button at the top right.

What you will see in Zoho CRM

  • In the contact details, you can see all made, missed and received calls and the voicemail messages related to the contact.
  • You can access the call recording from the contact details with just one click
  • Integration of Zoho CRM contacts into Voxloud

To activate the integration, simply connect Zoho CRM to Voxloud by activating the integration with one button.

Need help activating the integration?

Click on “Documentation” to access a step-by-step guide to activating the integration in just a few simple clicks.

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