Dynamics 365 integration
Voxloud allows you to connect your business telephony with a click with Microsoft Dynamics, centralizing the data in a single interface and using the Microsoft Dynamics data to help you give context to the interactions with your customers.
This integration allows you to increase business productivity with the following features:
- Automatic call log in Microsoft Dynamics for each call made, lost, received or left on voicemail
- Automatic customer identification when a call arrives based on the Microsoft Dynamics contacts list
- Access to the Microsoft Dynamics contacts list from the PC app
To activate the integration, simply connect Microsoft Dynamics to Voxloud by activating the integration with one button.